CS
Carol S

1 reviews | Active since Jan 2011

10 Apr 2015, 16:39

Paying for service..Why?

Fault 287CRK010415 reported on 1st April ... in-between a request to escalate the report was made due to the total lack of interest by Telkom ,The fault of a \noisy"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;798302;793962;16;2;0;1;0;0;2;NULL;NULL;NULL;15/04/10 16:20;15/04/10 14:42;3g ****le out of stock;8,21E+12;;***;According to sales person theo at N1 city they have not received any stock for telkom 3G ****les in more than a month.<br> I ordered an adsl line originally on the 8th of feb and till today i still only have a land line eventually after a month of lies some call centre agent had the guts to say sir the truth is there is no adsl port available for you now another month later still no adsl and the messages have been changing every time from soon to its working to its not done yet to industrial action. Telkom has the monopoly on this service thus the dont give a hell weither you have to wait forever for them to give you any type of service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;838327;858534;13;2;0;0;0;0;2;NULL;NULL;NULL;15/04/10 16:30;15/04/10 14:44;5 Months to repair a vehicle??? ;8,61E+12;Monica and her bosses;***;I have been waiting since January to have my vehicle repaired by this bunch and still waiting. My vehicle is insured by some dummies called Standard Bank and between the two companies i'm not sure who is more ***********. When i call them for an update the response is always \your vehicle is in the final process and you will receive it before week ends\"" only to be told they are waiting for certain parts"

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Replies (1)
Telkom
Telkom's reply10 Apr 2015, 20:11
Official
Hello csommer,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102479.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team