Paying for nothing!!!

<p>After being over charged by Telkom, disputing it for months, having our internet suspended twice due to the (incorrect) outstanding bill. I since received an sms confirming the outstanding amount, which I then agreed on, so paid it. Yet when I ask 4 days later why our internet which was (unfairly) suspended has still not been reconnected, I'm told that now there is still an outstanding amount. Telkom is useless when it comes to customer service and resolving complaint!!! I'm so sick and tired of it!!!!!</p>