Paying for Nothing

Item: Telkom
Rating: 1
Author: Richard O

Since we installed the ADSL its been off more than on and we are now paying for this and for data bundles that we have to buy out of pocket, we logged a complaint on Monday that the line is off again and up to now still no response.

Helpful (0)

Replies (3)

Telkom's replyOfficial

17 Mar 2018, 08:13

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Telkom's reply17 Mar 2018, 08:13

Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***

We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,

Richard O's updateReviewer Update

19 Mar 2018, 16:09

Please check the date as this has already been fixed, someone is sleeping.

Richard O's update19 Mar 2018, 16:09

Reviewer Update

Please check the date as this has already been fixed, someone is sleeping.

Telkom's replyOfficial

01 Apr 2018, 10:37

Good morning Richard

Terribly sorry for the delays, thanks so much for getting back to us, so happy the matter has been resolved.

Hope you have a super weekend.

Regards

Jawaad

HelloPeter Team

Best regards,

Telkom's reply01 Apr 2018, 10:37

Official

Good morning Richard

Terribly sorry for the delays, thanks so much for getting back to us, so happy the matter has been resolved.

Hope you have a super weekend.

Regards

Jawaad

HelloPeter Team

Best regards,