Paying for no service at telkom.

Telkom sells you a contract without informing you that if you live in a rural area half of the package your paying for won't work.

Also if you call the call centre about your one simcard not working at all and you've experiencing no service for more than a week, they tell you that a month old simcard had broken inside your phone without removing it, and when you ask how its possible, the answer you'll get it "trust me its possible".

Customer care agents should also be called case openers, because they can't help you with anything, and you tell you that they open a case for you. Then a few days later you can SMS from telkom it says your case has been resolved even if nothing has been resolved.

Im paying for no service no network and night data that doesn't work if you don't live in one of the major cities of SA which they also don't inform me about when you purchase the contract they only tel you how big a benefit it is to make the sale.