1 reviews | Active since Sept 2016
Paying for NO service
<p>Since 19 June 2017 I have been without internet due to a veld fire behind our house. Telkom did send out technicians and it was handed over to the cabling department.</p> <p> </p> <p>My problem however is that no one has informed me how long it is going to take to sort out this issue and how llong I am going to sit without internet.</p> <p> </p> <p>I am an online gamer and play competetive with my clan. Being without internet for a week I have already missed games and practise and I am now letting down my team.</p> <p> </p> <p>Telkom also still expects me to pay my bill right? How can I pay for something I am not receiving at the moment?</p> <p> </p> <p>Therefore I would like Telkom to propose a suggestion on how they are going to help me while they sort out the issue. I would like to be provided with an LTE solution in the meantime so that I do not miss any more team practises and matches please!</p>
Bronwyn,
You have absolutely not told me anything I don't already know!
Do you think just by responding to my review and writing a few lines, I am supposed to be happy?
I will NOT accept your apologies, what I asked for is how long this is going to take to get sorted out and how can I expect Telkom to help me be on the internet while this is sorted out?
If you cannot even read properly then I don't think you are the correct person for the position and please provide me with someone that CAN assist me or I will cancel my service with Telkom because this is just pathetic!
Bronwyn,
You have absolutely not told me anything I don't already know!
Do you think just by responding to my review and writing a few lines, I am supposed to be happy?
I will NOT accept your apologies, what I asked for is how long this is going to take to get sorted out and how can I expect Telkom to help me be on the internet while this is sorted out?
If you cannot even read properly then I don't think you are the correct person for the position and please provide me with someone that CAN assist me or I will cancel my service with Telkom because this is just pathetic!