Paying for no service

Telkom *** still open and still no service. I've replaced my router already but my line is still off. It doesn't sync. I've contacted the call centre and did report it on a daily basis and even escalated it. Still no luck. I spend 30 to 40 minutes a day on my cell phone with Telkom, just imagine what my cell bill looks like at the end of the month.<br> I've reported it at the Cresta telkom shop to the staff and manager. You wait at least 30 minutes to an hour in the que just to talk to them with no joy when you leave there.<br> I've spoken to 2 field techs that I've found at our local. I've spoken to a cable jointer tech and 2 planners about my problem when they where busy replacing a cable in my street. They did promise that it would be sorted and I'm still waiting. <br> It is costing me money just to try and get Telkom to supply me with the service that I pay to them every month. I must pay my line rental which isn't working and I must pay for Internet service that I'm unable to use. I must pay a high cellphone bill because I need to phone them to try and get someone to come and fix my line. I must pay for parking and petrol to go their shop in the hope that it can be sorted.