1 reviews | Active since Jan 2017

16 Mar 2017, 20:05

Paying for no product

<p>I really have tried everything but this is my last resort. I app**** for a tablet about a month ago. After about 2 weeks and numerous phone calls (app**** online) I got a phone call that my tablet will be delivered within 3 days. My debit order went of a week there after and it's been 2-weeks and no tablet. I spend hours on the phone but either the line gets cut on nobody can assist. Or there us simply no answer. I even went into my nearest store(irene mall) but he did not want to help and said I must just wait a week or 3. I can't under stand how I'm paying for a product but don't have the product and nobody can give me answers. </p>

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Replies (5)
's update19 Mar 2017, 19:43
Reviewer Update

3 more days have passed and no response

's update20 Mar 2017, 11:22
Reviewer Update

I tried phones phoning again. After been being transfers to 3 different departments the Lady told me to phone 081128 for tracking number and follow up with courier company myself. The number does not exist!

's update23 Mar 2017, 08:20
Reviewer Update

Wow I'm shocked with this bad service. I have made numerous calls again and send mails and still nobody have even had the decency to phone and provide feedback.

's update25 Mar 2017, 20:24
Reviewer Update

So I still have no response. I went to the Irene branch again and spoke to the manager. She checked on the system and said my husbands details is not on the system. She will look into it and provide feedback. That was Thursday at 13' surprise surprise. No feedback.

's update07 May 2017, 07:06
Reviewer Update

Ok so now its a month later and no word!!! I have a home line and 4 contracts with telecom. I will be cancelling them ons by one ss the contracts expire