Hellopeter
Share Your Experience
jH
justin H

1 reviews | Active since Mar 2017

28 Mar 2017, 10:08

Paying for no line

<p>I logged a fault with Telkom 17 March as my telephone line is not working. Still my line doesn't work after following up with them every day.</p> <p>Telkom, are you able to fix my line?</p> <p>Every day I get told a different lie?</p>

0
Replies (4)
Telkom
Telkom's reply28 Mar 2017, 12:01
Official

Hello justinhodenberg

We sorry for the inconvenience caused.

The fault has been escalated to our assigners for urgent assistance.

Regards

Noleen

Telkom Social Media Team.

Best regards,

jH
justin H's update28 Mar 2017, 13:11
Reviewer Update

Noleen this incident gets escalated every day:

Case reference number: ***

Escalation ***

I would appreciate it if a technician can please call me.

Regards

Justin

jH
justin H's update29 Mar 2017, 10:09
Reviewer Update

Hello Noleen

Can a technician from Telkom please provide me an update with respect to:

Case reference number: ********** 52

Escalation ***

Regards

Justin

Telkom
Telkom's reply10 Apr 2017, 15:16
Official

Good Afternoon

Please be advised that we have sent you a email and await your response to assist further.

Regards

Noleen

Telkom Social Media Team.

Best regards,