CS
Copley S

1 reviews | Active since Apr 2017

12 Sept 2018, 08:53

Paying for Jam @ Telkom

Dear Telkom

You switched my account off (phone & internet) 5 days ago for no apparent reason. After Speaking with Sibosisiwe on Friday, she assured me that the issue would be resolved by Monday.

It is now 5 days later; and no contact from Telkom has been made. Since you clearly aren't providing me with phone or internet service, please cancel my account.

If my service isn't switched on in 24 hours, I will issue you with a Breach Of Contract letter and stop all future debits from Telkom.

Your move

0
Replies (1)
CS
Copley S's update18 Sept 2018, 11:02
Reviewer Update
Hi Jawaad. I've been 13 days without internet and Telkom has debited me for 5 months! How is this being resolved? It's been nearly 2 weeks! Is this a joke? Should I be getting a lawyer involved?