Paying for itemised billing but not recieving it

<p>I have a 1gb free me contract with Telkom. Since the day i started the contract, i call the Telkom customer care centre every month to complain that i am not receiving my itemised billing. Every month they assure me that they have now sorted out the problem but i still have the problem every month. Why can't someone just resolve the problem. I am so frustrated. </p>