Paying for inadequate services!

<p>Took out a contract for a Tab3 two years ago was a mission even getting it kept going to the west gate store more than five times due to incapable stuff service. None the less got my tab working fine no major problems excepting not receiving my bill statement every month only to find out it has been sent to someone with an email address only God knows where they got from. So May 2016 my tab gets ****** and only then do they inform me that I am not insured consumed with anger and all staff at westgate seem to be getting on my nerves even more as they were not understanding to my situation I went there 3times just for a lousy sim swap as I had gotten over the fact that I wasn't insured. Was referred to clear water as the westgate branch doesn't keep stock which was the best advice I ever got from them. First visit enquired about stock they said they don't have so asked to fill in the necessary form for my contract then they can contact me when stock is available which I was told they don't do that so I left. Went back two weeks later got servered by someone else she explained that stock is unavailable but I can fill in a form and they will notify me as soon as it becomes available that was the 22rd of May its almost two months later haven't heard anything not even just to say we still don't have stock NOTHING at all. My contract ended end of June so I thought by then my upgrade would kick in. I am paying for service that is below standard really frustrated as I make sure that their bill is paid on time, is it such a bad thing to expect the same courtesy in return. Yes contract plan a reasonable but customer service is ridiculous. I would rather go to another network!</p>