BF
Belinda F

1 reviews | Active since Mar 2017

24 Dec 2017, 14:53

Paying for fast Internet but Internet so slow and never works

Reported the fault lots of times and all that Telkom do is send this message. Telkom SA: Dear Customer your report reference 54CEK231217 was restored. If the problem still exists please contact Telkom on 10210 for Residential or 10217 for Business Services. Alternatively use http://www.telkom.co.za/sites/contactus/emailus&formId= ********** 128175. Please do not reply to this SMS. Telkom. You are one of the companies that do not pull your weight I will definately consult my lawyer to get a better service provider than what you ever will be wi-fi my "ass" please sort it out as I pay for a service which I do not get. Trust me you will receive a lawyers letter... you are useless

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Replies (1)
BF
Belinda F's update10 Jan 2018, 11:27
Reviewer Update
Good Day, We have visited your branch at the Garden Route Mall and changed the speed to 4 meg and we still not having internet, and let me tell you one thing we have made numerous calls regarding this fault, and please bear in mind I will not pay my account until Telkom has decided to adhere to sent out an technician.