RL
Rolande L
1 reviews | Active since Jun 2012
27 Feb 2015, 10:25
Paying for DLS line, but not received yet
What a bad service, such a disgrace!!!!! I paid for a dsl line, got the router, now struggling to get the line. They are so confused....sent me a sms saying i have a problem with my line and they are fixing it, I DID'NT complaint about my phone!!!!!! You need to supply me with a dsl line that i am already paying for!!! 3 weeks already!!!!! i expect a my cash back or immidiate service!!!
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Telkom's replyOfficial
27 Feb 2015, 11:53Hello Rolande,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your Reference Number: SM92571
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
***
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your Reference Number: SM92571
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
***
Telkom's reply27 Feb 2015, 11:53
Official
Hello Rolande,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your Reference Number: SM92571
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
***
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Please be advised that your query is being attended to and feedback will follow.
Your Reference Number: SM92571
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
***