PAYING FOR DEVICE THAT WAS NEVER DELIVERED/ RECIEV

September last year i went online to apply for a contract, an ipad. Online instructions said that Telkom would call me to let me know whether I have been approved for the contract or not. They never called me back and I assumed that my application was not successful. End of the month in October I received a statement from Telkom for the mobile device and on the end of that month, money was deducted from my account. Money has been deducted from my account ever since. I have been going to the bank at the end of every month to reverse the payments made every single month. I have been calling Telkom every single month, I have been to Telkom stores to try get help and I have not been helped. January they said they are investigating a ***** case, so up until today they are still investing, they are taking money from my account and they don't even send me any updates on this case. Ive been receiving sms's saying \you are not abiding by law not paying your Telkom Acc! Call *** to arrange payment ***.\"<br> <br> I do not understand how Telkom takes money from peoples accounts without confirmations of the devices being delivered. they are making me pay for something i do not have. <br> "