Paying for contracts that I do not have

Last year in May a consultant from Omondo sold me two contracts by giving me false information. He said the router comes with uncapped data and the cell phone with 1 gig. Only to find that the router is a 1 gig data contact. I called telkom immediately and they investigated and confirmed that it was a lie. Telkom send Ram Courier to collect the two devices including the sim cards and agreed to cancel the two contracts. However it has been more than a year since i have been paying for the two contracts whereas i do not have the devices nor the sim cards. I constantly called to lodge a complain and each time I will be told that the supervisor will call Mei. In December 2019 I spoke to Gugu Dibiya, send the Ram stub and she confirmed that she received and the matter will be sorted but still was not. On the 24 March I spoke to Queen Msani and she requested that I send proof that Ram collected the two including my previous communique and promised that the matter will be sorted but in vain only cellphone contract was cancelled and I was credited in June account. However thre router contract was not cancelled, in September I called and spoke to Manzi,Makhosi Mhlonho but they kept on promising that the matter will be solved, in November I lodged the complain at the branch in College Square and they called billing department which promised me that they will credit my next account but instead they have billed me again for December and gave me an early Christmas gift of billing me the insurance for the router that was returned to them 18 months ago. I have canceled my contracts with Telkom because they treat people like embisels, they do not have decency to report back and each time u call you have to repeat the story n still u will not get an assistance. All that I want is to get my money that I have been paying for the service that I don't get back and I will never in my life recommend any1 to this company back