PAYING FOR CANCELLED SERVICE

In February 2016 I cancelled my Telkom line. Last week I get a phone call from a company called NuDebt about an outstanding amount I owe Telkom. I have not received an account since February 2016. On the email they sent me they advised me to log into the website for accounts. When logging in with my old details the site say's there are no accounts for me. How can anyone be expected to pay for a telephone line that was cancelled over two years previously? I don't even live at the location where the line was located.