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Darlene B
1 reviews | Active since Apr 2016
17 Apr 2016, 15:44
Paying for anow uncapped ADSL which I am not getti
I have uncapped 4mbs ADSL but have a speed of 2mbs that I am currently getting. I HAVE been paying for a 4mbs speed for the past 3 months and have a download speed running at 2mbs and at times my WiFi does not even work and is extremely slow. I have been to Telkom over four times this year and I still have not been helped. This is absolutely appalling as I can not continue to pay for a speed of 4mbs which I am not getting. Needless to say, going to the store itself has not helped one bit
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Telkom's replyOfficial
17 Apr 2016, 20:39Hello Darlzb,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM224542
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM224542
Regards
Telkom Social Media Team
Telkom's reply17 Apr 2016, 20:39
Official
Hello Darlzb,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM224542
Regards
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM224542
Regards
Telkom Social Media Team