1 reviews | Active since Oct 2010
Paying for a year and still i havent recieved....
<p>I got 2 data contracts from the Sandton branch , The consultant had sai it would be a month before the sattelite is available as Telkom is out of Stock. I was patient ... he would call me... I have been to store and told there is nothing they can do i need to contact the call centre. Basically they can do contracts and hook you but cannot assist once that is done!</p> <p>That was August 2016.</p> <p>I have emailed and called plenty times and NOBODY seems to be interested in resolving this " small problem" as they hope it will go away.I have been debited R 799 every month for internet that doesnt hold... I NEED to get the Sattelite and to get MY account Credited. The amount of time wasted , calls and emails sent doesnt come close to the hate i feel for every Zombie who doesnt do thier jobs. I would appreciate assistance as this is almost a year of ME paying and TELKOM not giving what the contract stipulates. </p>
Good day ,
A month on and have not resolved this query . Since Technicians are unavailable , You can contact your accounts department to compensate me for the " 9 months " of debits i recieved for the incomplete package. This is a breach of contract on your side.
I emailed HSOtelkom and havent recieved feedback. Nobody called and i believe i will be debited and i will reverse that from myside. I need to resolve this. Do i return the Unlimited package to the store ????
Please advise soonest.
Good day ,
A month on and have not resolved this query . Since Technicians are unavailable , You can contact your accounts department to compensate me for the " 9 months " of debits i recieved for the incomplete package. This is a breach of contract on your side.
I emailed HSOtelkom and havent recieved feedback. Nobody called and i believe i will be debited and i will reverse that from myside. I need to resolve this. Do i return the Unlimited package to the store ????
Please advise soonest.