YL
Yolandi L

1 reviews | Active since Feb 2018

01 Feb 2018, 14:30

PAYING FOR A SERVICE WHICH DOES NOT EXIST

we logged a call last week already for a technician to come out as our Fibre wifi line is not working. The call centre could not resolve it telephonically so then logged a call. We only have this service for a month now and haven't had internet for a week but we must pay for it?

0
Replies (1)
Telkom
Telkom's reply23 Feb 2018, 09:01
Official

Hi ***

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,