Paying for a service we not recieving and loosing business in the process

<p>We have been having a problem with telkom for over a week. We have reported the fault and calling in regularly waiting airtime and all they continue to tell us the they they have logged the complaint and a technician will come through. We are a small business and have a business line and still we waiting for the technician. This is not the first time we are experiencing an problem with out internet and phone line and are made to wait for such a long period to have the fault repaired. We are really annoyed with the they service we receiving from Telkom.</p>