paying for a service that you don't get

<p>Received an sms "Telkom is upgrading infrastructure in your area for even better service experience. Your service could be interrupted during this process and stabilization or 48 hours may be experienced. Telkom is committee to keep the service interruption to a minimum. Should you still experience service difficulties after 48 hours please call 10210 res or 10217 bus." Excuse me BUT HOW THE HELL DO YOU CALL WITH NO LINES???? Been out for 96 hours with no end in sight. Why must we pay for days without service? not hours DAYS!!!!!! And no ways will I use my cellphone to call you at MY EXPENCE.......... useless is the word.</p>