PAYING FOR A SERVICE I DO NOT RECIEVE

TO WHOM IT MAY CONCERN <br> <br> MY GRAND FATHER HAS A TELKOM SMART PLAN WHERE HE PAYS R580 FOR LINE VOICE AND DATA LINE WE WERE SUPPOSE TO GET 1 50MIN FREE SIM CARD AN 1 DATA SIM CARD HOWEVER WE HAVE NOT BE GETTING THESE SERVICES ON OUR SIM CARDS I DID RECIEVE VOICE MINUTES FOR 2 MONTHS AND THEN I GOT I CALL FROM I A COMPANY SAYING MY NUMBER IS REGISTERED ON THERE COMPANY NAME THERE AFTER MY NUMBER WAS NO LONGER ABLE TO MAKE OR RECIEVE CALLS OUR TELKOM DIRECT STORE IS CLOSING DOWN AND TO CALL THE CALL CENTRE IS OF NO USE YOU HOLD FOR HOURS AND THE CONSULTANT DOES NOT RESOLVE YOUR PROBLEM IN THE MEAN TIME I AM DEMANDED BY TELKOM TO CONTINUE PAYING<br>