FR
Francois R
1 reviews | Active since Sept 2014
12 Apr 2016, 13:01
Paying for a service I cancelled two months ago
I cancelled my service on the first of February 2016. I am unable to get through to the call center as I don't have airtime to be on hold for 30 minutes +.<br> <br> I tried to chat to a consultant on the Telkom website but I was disconnected before we could resolve my issue.<br> <br> I am a student and I can't afford to pay for a service that I don't use i don't even live at the place anymore.<br> <br> I really need a refund for the months that is should have been cancelled.<br> <br> Please help...
Helpful (0)
Replies (2)0
Replies (2)Telkom's replyOfficial
12 Apr 2016, 15:40Hello Francoisler,
This response serves as confirmation that your query has been received.
Your reference number : SM222809
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM222809
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Telkom's reply12 Apr 2016, 15:40
Official
Hello Francoisler,
This response serves as confirmation that your query has been received.
Your reference number : SM222809
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM222809
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
FR
Francois R's updateReviewer Update
03 Jul 2016, 19:42Still no solution
FR
Francois R's update03 Jul 2016, 19:42
Reviewer Update
Still no solution
