PAYING FOR A PHONE I DONT HAVE

TELKOM IS DEBITING R300 FROM MY ACCOUNT FOR A PHONE I DON'T HAVE. TRIED CALLING THEIR CUSTOMER CARE LINE AND THAT WAS A FUTILE EXERCISE ITS AUTOMATED AND NOT CREATED TO ASSIST YOU WITH ANYTHING. MY CONTRACT HAS ENDED I DON'T UNDERSTAND WHY I'M BEING DEBITED NOW