Paying for a no service - breach of contract

Telkom, this is not on. It has been almost 2 weeks that I have not been able to use the internet I am paying for! I have a contract with you guys, the device \Hauwei B315s\" LTE package 50GB/50GB\" however after 2 months the device is faulty to the point of broken. I returned it to the store, I WAS STILL DEBITED FOR THE \"UP TO 21 DAYS\" that I am supposed to wait for the device to be replaced. I was told to \"find another device\" to use in the meanwhile, as if I have them just lying around. I have had ZERO feedback on the replacement and would like to point out a few clauses from the CPA. 1) Suppliers are not permitted to limit access to goods and services, you are limiting my access. 2) Suppliers are required to remedy any defects in the quality of services performed or goods supp****