PAYING for a MALFUNCTIONING PRODUCT!!!

Good Day,

I took a contract with Telkom for a B315 router to lower my data usage in November 2017. It started to malfunction in April and I took it in for repairs, it came back yesterday and they gave me back the same malfunctioning router with the same problem. My problem here is that I’m paying for something that is giving me problems instead of making my life easier. I’m just disappointed in Telkom services and wanted to express my views on Hello Peter.