1 reviews | Active since Mar 2014
Paying for a full month but only receiving less than half a month of service
<p>Every month there is something wrong with Telkom lines and then we have to wait for days before someone comes out and sees the problem. Why should we be paying for a full month when we dont even use the service for a month cause it is forever offline. Our wifi has been down since Tuesday and there is still no technician coming out, we have been calling everyday with no luck. Shouldnt there be some kind of communication in regards to Telkom always being offline? This is ridiculous as we rely on our internet access which we pay for but never use our money's worth.</p>
another week is going by and still no one has sorted out this problem. Does Telkom only have one technician available? This is ridiculous as we rely our on internet and now we are still unable to use it. What is the point of giving people credit in the new month for the downtime when we need the service now? The technician we had on Saturday came and then left again and has still not returned.
another week is going by and still no one has sorted out this problem. Does Telkom only have one technician available? This is ridiculous as we rely our on internet and now we are still unable to use it. What is the point of giving people credit in the new month for the downtime when we need the service now? The technician we had on Saturday came and then left again and has still not returned.