Paying for a faulty phone line

<p>I payed for Telkom to install a phone line, and it's been faulty since around february when they installed it.</p> <p> </p> <p>I can barely connect to the internet for more than a few minutes a day.</p> <p> </p> <p>I was told to contact technical support, they said they can come fix it, then they told me to rather contact customer support for troubleshooting. Customer support want me to contact technical support with my details. And the cycle just keeps going on and on. No one helps me at all, and it's incrediby stressful having to deal with a faulty line and barely connectable internet. I've ost thousands of rands on payments for my internet and phone line, and I baraley get to use them.</p> <p> </p> <p>I am just at the end of my wits.</p> <p> </p> <p>I won't pay for the repairs, because I payed for it to be properly installed in the first place, and then continued to pay for it even though it was faulty and Telkom couldnt get anyone to fix it.</p> <p> </p> <p>I'm just tired of it.</p>