1 reviews | Active since Dec 2016

14 Mar 2017, 11:28

Paying for a Contract that was cancelled

<p>Telkom is billing and deducting from me for a contract that was cancelled.</p> <p>Sent the router back, they had to cancell the contract.</p> <p>There was an investigation logged , because I was misled by the sales person selling the contract.</p> <p>Now telkom is still deducting from me monthly.</p> <p>No one knows where the router is, even though I have proof that it was delivered.</p> <p> </p> <p>I want this sorted, otherwise Im going to the papers.</p> <p>I give you a week.</p>

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Replies (2)
's update15 Mar 2017, 08:00
Reviewer Update

I found a reference to my previous query Al **********

My cancellation number is 67530

My other reference is TKMB ********** 5

Quite a few numbers I have there...

Its because you guys are playing a nice game of ball with me.

's update16 Mar 2017, 10:48
Reviewer Update

I have contacted Johanna at Beeld

Will put a article in the paper

Will that be enough publicity for you?

I have also made a case at the ombudsman.

Your people cant tell me why its taking so long

Kim is never in or at her desk

She starts work at 09:00 and when I phone at 9:41 she is on her tea break.

No wonder thins are the way they are at your offices, work is only done at 41 minute intervalls.

pathetic Telkom.