LG
Luzanne G
1 reviews | Active since Jul 2014
07 Dec 2015, 14:00
Paying for a contract I can`t use
I`ve sent a request to get my contract cancelled and I`m getting no response.<br> My calls get cut due to no network coverage in my area. My data doesn`t work most of the time.<br> Cancel this contact immediately!! I`ve phoned my lawyer. It`s ******* to pay for a contract you cannot use
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Telkom's replyOfficial
07 Dec 2015, 15:58Hello LGoedhals,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175665
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175665
Regards
Narriman
Telkom Social Media Team
Telkom's reply07 Dec 2015, 15:58
Official
Hello LGoedhals,
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175665
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number and/or account number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM175665
Regards
Narriman
Telkom Social Media Team