Paying for a cancelled contract

WHAT must a person do to CANCEL a contract at TELKOM MOBILE???!!!!!!<br> <br> PAPERWORK was done on 2 August 2015 At Store in Kollonade.<br> <br> Phoned Telkom Customer Care cant help<br> Complained on Hello Peter with no result<br> Emailed a person trying to contact me from telkom. NO USE as I'm am still paying.<br> <br> I signed a 24 month contract I made it clear I want to cancel the contract after 24 months when I filled in the forms to cancel at the shop. as the customer did EVERYTHING i could to CANCEL the CONTRACT.<br> Your cancellation department does not exsist as i tried to phone them on a few occations???? Sydney a manager from customer care promised me to sort this problem and have someone from your so called cancelation department phone me. All lies no truths No one phoned me!!!!!!<br> case number ***5 and case number ***7 and reference number is SM16438<br> <br> CANCEL THIS CONTRACT PLEASE!!!