Paying for 8mbps line, not what I am getting

Upgraded from 2mbps line to an 8mbps line during the week. Tested my adsl speed this morning, uploading & downloading speed below 1mbps.<br> Phoned Telkom. After telephone technician instructed me to again test the line, and I gave him the results of 4 mbps, he told me \its within Telkom's boundaries to give me anything from 3 - 7.9mbps if I am paying for an 8mbps line\".<br> What total bull ****. When did become the norm to advertise a product and then setting \"service boundaries\" after the client already started paying for the service. As if to say: \"sorry, we cannot tell you up front we cannot deliver what we advertise, but once your experience does not match up with what we advertised, we then inform you that we are not obligated to deliver said service, because we have service boundaries.\"<br> Its like ordering fillet in a restaurant, and the waiter telling me that they can serve my any part of the *** because it still falls within the service boundaries. What blatant *****.... "