1 reviews | Active since Mar 2017

20 Mar 2017, 13:13

paying for 4mb line but getting less then 2

<p>good day i relocated to a new hom and done research on line speed at this suburb and i can get a speed up to 10 i do have a 4mb line but my sspeed is les then 2mb so slow i cant stream without buffing i did log a call and after a day or 2 i get a reply that its been resolved and ITS NOT no one was at my house as here are someone at home all day everyday i need this resolved or i will stop my service end of april as this is my cancelation month or end of contract please get this resolved as soon as possible or i will stop my line and move to someone who has better service than telkom </p>

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Replies (7)
's update22 Mar 2017, 09:45
Reviewer Update

Al ********** . Id nummer is ********** 094088. ********** 118

's update27 Mar 2017, 12:13
Reviewer Update

hi thanks for getting back to me im still sync at 2mb im paying for 4mb i have logged a call and a few days later getting sms thats fixed and its not thats why im on hello peter i moved in on 1st of march and the guys installing my line told me its sync at 2 mb and i sed no im paying for 4mb they then went to a box on top of the street and came back saying its fixed ITS NOT FIXED i will not pay for a 4mb line if im just using 2 mb IM NOT LOGGING A CALL AGAIN SENT SOMEONE TO GET THIS SORTED PLEASE AND I WANT CREDIT ON MY ACCOUNT COZ IM PAYING FOR 4MB USING 2

's update28 Mar 2017, 18:37
Reviewer Update

???????????????????????????????? i need feedback

's update28 Mar 2017, 18:42
Reviewer Update

my next email will go to the ceo @ **********

's update28 Mar 2017, 18:45
Reviewer Update

or ********** or Sipho Maseko im done playing around and not getting anywere

's update06 Apr 2017, 16:01
Reviewer Update

Good day the line is better but still sync low

's update12 Apr 2017, 10:16
Reviewer Update

Good day telkom justed inform me that my erea can only sync at 2mb line since the first of feb i live in my new adress and been paying for a 4mb line i called billing dep but no luck as i want my account credit coz i payed for something i can use or get please help me get this sorted i just took my line back to 2mb so that refrance number is ********** 01A. THE REF FOR THE GUYS THAT CAME OUT TO TEST THE SPEED ISDear Customer your report reference 953CRK100417

Please assist i just want my credit for 2 months for the 4mb that i could not used ********** 118