JL
Jacques L
1 reviews | Active since Apr 2013
30 Dec 2015, 11:27
Paying for 2mb getting 1280mbps downstream
I am paying for a 2mb line and the router shows that it's on 1280kbps.<br> The max speed I am getting on Ookla's Speedtest is 1.1mb.<br> <br> Max attainable rate is 2500kbps so I am supposed to get my full 2mb line where I live.<br> <br> I have tried to contact telkom multiple times without any success.
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Telkom's replyOfficial
30 Dec 2015, 11:38Hello Mr Lubbe,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical Department and feedback will follow. ***
Kind Regards
Tebogo N
Telkom Social Media Team
***
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical Department and feedback will follow. ***
Kind Regards
Tebogo N
Telkom Social Media Team
***
Telkom's reply30 Dec 2015, 11:38
Official
Hello Mr Lubbe,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical Department and feedback will follow. ***
Kind Regards
Tebogo N
Telkom Social Media Team
***
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our Technical Department and feedback will follow. ***
Kind Regards
Tebogo N
Telkom Social Media Team
***