JH
Jamie H
1 reviews | Active since Jul 2014
07 Mar 2015, 11:30
Paying for 10Mbps getting 1.9Mbps
Since installation I have not got what I am paying for. And nobody will call me back.<br> I have been sending email to both the service and fault department with my line test speeds done on Telkoms on tester, and still no response to any email other than the automated return email. Giving you a Support number to quote. Support #659922, Support #660125,Support #660366,Support #660472,Support #660584,
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Telkom's replyOfficial
07 Mar 2015, 11:43Hello Jamie H,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our faults department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our faults department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
Telkom's reply07 Mar 2015, 11:43
Official
Hello Jamie H,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our faults department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our faults department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team