1 reviews | Active since Aug 2015
Paying for 10mb and only getting 2.7mb
Without any notice Telkom has dropped my ADSL speed to 2.7mb, this is not an ISP issue as my modem/router is only connecting/synchronizing at 3mb.<br> My router use to connect at 4-6mb AFTER I AM PAYING FOR FASTEST DSL 10MB<br> I AM SICK OF THE POOR SERVICE I AM CHANGING TO A WIRELESS SERVICE PROVIDER, WHERE NO TELKOM IS INVOLVED. IF THEY DROP MY CONNECTION SPEED WHY DON'T THEY DROP MY DEBIT ORDER TO THE SLOWER ACCOUNT TOO!<br> From mybroadband: [URL Removed]<br> Telkom has rolled out a new dynamic spectrum management system (DSMS) that is designed to automatically administer ADSL services - ensuring they run at their maximum possible speed while remaining stable.<br> \The system is designed to dynamically analyse line statistics such as signal to noise ratio
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical Team and feedback will follow. ***
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated by our Technical Team and feedback will follow. ***
We sincerely apologize for the inconvenience.
Kind Regards
Tebogo N
Telkom Social Media Team
***
