Paying damage phone

I got bad experience from Telkom it's been 5 months now having this issue with unresolved. I bought the A3 sumsung by April this year I ever since I used phone has the problem of shutting down,every 15 min or longer I use.It went for repairs more than twice but stil does same thing.even now it's on repairs for 3rd time for one problem.I don't have phone now but Telkom they will deduct money on my account for the phone that I don't have.They all care about my money I hate Telkom the experience I got from that company is horrible.becarefull people the products of that company are not working and their customer service is poor.I will never ever having business with them.I wont let this go I'm prepared to take this in court. <br> <br>