1 reviews | Active since Nov 2016

04 Jan 2017, 08:42

Payimg for 10mb, not getting 10mb speeds

<p>So i asked telkom in a previous complaint to come and test my 10mb line as I'm not getting that speeds. So i clearly said I'm not paying until i get what I'm paying for. So now we are at the part where they swittched off my line. So when are you sending a technician to test my line and fix why im not getting my 10 mb speeds. I had 10mb speed for 3 days and from there it went down. I urge people to please test your line speed before paying. Telkom does not care. </p>

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Replies (1)
Telkom
Telkom's reply04 Jan 2017, 15:06
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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