Payimg for 10mb, not getting 10mb speeds
<p>So i asked telkom in a previous complaint to come and test my 10mb line as I'm not getting that speeds. So i clearly said I'm not paying until i get what I'm paying for. So now we are at the part where they swittched off my line. So when are you sending a technician to test my line and fix why im not getting my 10 mb speeds. I had 10mb speed for 3 days and from there it went down. I urge people to please test your line speed before paying. Telkom does not care. </p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
