Payed for LTE DID NOT RECEIVE IT

Item: Telkom
Rating: 1
Author: Farista S

<p>I ordered and payed for Telkoms LTE. I have not received it. They said 5 - 7 working days. I have called afew times already. They have transfered me to 5 different consultants and no one can tell me the status of my order. How can you debit my account but not keep up to your end of the deal by delivering the items. i am still on hold at current.</p>

Helpful (0)

Replies (3)

Telkom's replyOfficial

24 May 2016, 06:40

Hello faristas

This response serves as confirmation that your query has been received.
Your reference number : SM236099
A consultant from our mobile team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.

Telkom's reply24 May 2016, 06:40

Official

Hello faristas

Farista S's updateReviewer Update

25 May 2016, 15:07

No one has called me and i still have not received my LTE. I have emailed, called 10210 and tried to contact telkom via hello peter and still you people give terrible service. I am tired of your automated responses. GET SOMEONE TO CALL ME AND SORT IT OUT! is it really that difficult? I have paid for the LTE already , i want a refund on the R499 that i paid.

Farista S's update25 May 2016, 15:07

Reviewer Update

Farista S's updateReviewer Update

26 May 2016, 08:11

Still no call from telkom. Pathetic.

Farista S's update26 May 2016, 08:11

Reviewer Update

Still no call from telkom. Pathetic.