Pay up telkom

Telkom in there wisdom disconnected my ADSL line a couple of days after I order a LTE after more than a year of asking to replace the copper wire. I did receive a email from m web saying that Telkom will not replace any copper wire anymore. In the meantime they cancelled my order for LTE aswell. It's happened twice now 'due to a bulk migration'. That's the message I received after numerous phone calls, emails and sms. I did phone them today again after trying to get m web and they told me that I requested to cancell my ADSL in August what I didn't do. Long story short. No internet from 21st of Sept. No LTE??? I am paying for Netflix and cannot watch it. Another thing is m web told me that I had a 2 meg line and I have been paying for a 4. I think Telkom owe me a couple of Rand....what do you think? No service!!!!