Pay, no play.

I find it quite unfair that I was debited for my new contract and that I have not yet received any sort of feedback, or better yet, my phone!

I understand that it has to get delivered and that it takes time. Today is day 5. But how can I pay for a device and receive it a week later? That means I am paying for something that I am not even using? That seems really unfair.

I called, I used the chat service on your website and I sent an email.

When I call there they say unfortunately that is how it works. When I use the chat service, they can't even find a profile of me, same as when I sent an email.

Great seeing how you are ripping people off of their money, and I don't even have my device yet.

I want my device today, or consider my contract cancelled.