Pay for Telkom mistakes and bad communication

When I initially obtained my Telkom Line rental, I was not provided with any form of Account Details or forms to fill in. This led to my line being disabled. When I phoned in the first representative gave me an amount outstanding and the account number. Fair enough, I paid. A month after that my line got disabled again, as the wrong amount was provided, and I had to pay re connection fee. A month or two later I got disconnected again because my payments did not reflect. I was provided the wrong payment reference number. I had to pay a re connection fee again.<br> <br> Now I am moving premises, more or less 3 weeks before the move date, I submitted the request. I got no response, until the day came. I need to do this through my ISP. So now I paid for internet subscription, and line rental, only to find out I will not see any of that for the month.<br> <br> I have raised multiple disputes but all of them were declined. I am confident enough to say Telkom may listen to the recordings and correspondence. I am truly disappointed.