Pay for service that is not available in your area

I recently spoke to a Telkom representative with my complain that I recently upgraded from a 1 Meg Line to a 4 Meg Line Uncapped. I've tested the line on a number of occasions and cannot received more than 1.27 Meg Download speed and not once I could get more than .41 Meg upload speed.<br> <br> So, I queried it and the rep said to me in my Area I will not get more than 2 Meg. Clubview is not upgraded to 4 Meg ADSL yet.<br> <br> This to me is unacceptable as I need to pay for a service that I am not getting. I've got the worst Telkom experience ever from a Telkom Direct store (Mall@Reds). No one told me that there is not 4 Meg capibility in my area.<br> <br> <br> <br> <br>