PK
Petrus K
1 reviews | Active since Dec 2015
09 Dec 2015, 06:53
PAY FOR SERVICE GETTING NO SERVICE
My Port from Telkom is messing around for months. Having been fixed more than once without success.<br> <br> I am paying for a 10mb line but not even getting speed of 2mb. Every time I report a fault. It gets fixed but only stays fixed for a day or 2.<br> <br> I get emails and sms's if you don't pay your service will be suspended, but even if I pay its like being suspended. This is no good.<br> <br> Really bad service and money being lost due to there bad service.<br> <br> Look after your clients Telkom. #Useless
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Replies (1)Telkom's replyOfficial
09 Dec 2015, 07:42Hello pktennisacademy,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM176355.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM176355.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply09 Dec 2015, 07:42
Official
Hello pktennisacademy,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM176355.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team for further assistance.
Your reference number is SM176355.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
