Pay back the money via EFT or CASH SEND or SHOPPRITE

Urgent Follow-up on Refund Request

Good evening everyone,

I hope this email finds you well.

I am following up on the email I sent on May 6th, as I have yet to receive any feedback. This matter requires immediate attention, as my refund request remains unprocessed.

As outlined in my previous emails, please refer to the email thread below. I submitted my bank statements as requested, yet two months have passed, and I still have not received my funds. Additionally, I requested the interest accrued over the past six months.

I have adhered to the required process, but if this issue remains unresolved by close of business on Friday, I will escalate the matter to the ombudsman.

Thank you in advance for your prompt attention.

Best regards, Andrew Britoe