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Chini C

1 reviews | Active since Sept 2016

14 Sept 2016, 10:20

Pay back the money

<p>I recently ported two of my phone numbers from Cell C to Telkom and purchased one Telkom sim card. One of my sim cards use 95c per minute on calls while the other two are using approximately three times that amount per minute even to a Telkom to Telkom number. I have reported telephonically to Telkom twice, they just sent me an sms saying that the data usage was fine, that wasn't even my complaint. No one has bothered to contact me from Telkom. </p> <p> </p> <p>I then went into the Telkom branch several times, the first time they picked up that my call usage was triple what it should be and advised me that my query was pending and there is nothing they can do about it. The second time they logged a query because the first query was closed, again I have not heard from Telkom. I went in a third time and the supervisor promised me that they would chase the technicians and get back to...to date my query has still not resolved...over a month later.</p> <p> </p> <p>Firstly, I want my two sim cards to be brought in line with the tariffs as promised and advertised for the freemebooster package and I want to be reimbursed for the extra airtime that I have been charged. </p> <p> </p> <p>My two numbers is question are: ********** 768 and ********** 458</p>

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