DW
Divan W

1 reviews | Active since Mar 2017

16 Mar 2017, 12:58

Pay back the money

<p>My telkom LTE contract expired in October 2016.</p> <p> </p> <p>I told Telkom that I want to cancel the contract on not extend it. End October came and the statement came and theu owe me R249.17.</p> <p> </p> <p>Since October 2016 I have contact the several times with reference number to proof it and I am still waiting for my money. I have even spoke to them via personel message on Facebook where they resonded and still not even 1 person from Telkom has contacted me.</p> <p> </p> <p>This is unacceptable. I want my R249.17 back with the 5 month interest.</p> <p> </p> <p>I will never use Telkom again.</p>

0
Replies (1)
Telkom
Telkom's reply21 Mar 2017, 15:00
Official

Good day Divan ,

Your query has been logged and sent to Billing Team, case number ***6.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team