Pathetically disgusting service received from Telkom

<p>I called telkom around the 6th April to migrate to a prepaid line as I no longer am employed. &nbsp;I was advised by their consultant that they no longer offer a prepaid service. &nbsp;I then&nbsp;sent Telkom a request for cancellation on the 7th April 2016 as I cannot afford to have the line.</p> <p>I called today again today as the line seems to still be active. I was advised by the consultant who received my call that no order has been loaded and notes made on the system advise that Telkom called me on the 7th to activate a cancellation however I was unreachable.&nbsp;</p> <p>For the life of me, I cannot express how annoyed and disturbed I am by this as no one called me... I have no trace of this in a form of a missed call notification, voice message or sms.</p> <p>I have been transferred to 3 different people and my request has still not been actioned.</p> <p>I do not have an income and therefore would like to find out who is going to pay for this line???</p>