PATHETIC WITH NO FEEDBACK WHATS NEW

I am a loyal customer of Telkom for many years however over the 4 times of having a contract cancelled or expired I find that they have been taking out services without my consent. I had my LTE router contract cancelled with them last year at The Glen branch since the website was down for months on end.To my surprise this was not done.I have been calling the call centre escalinginto managerts with no feedback to date. this for me is a total disgust of how ppl are treated and that their funds are being taken with no responsibility of an a organization like this,. I do know one this for sure is that I will never deal with you ever again , once for current contract expires. My contract number is ********** if some has the courtesy of knowing what customer service is. I demand a refund and plan to take this to a social media platform like twitter.Your management and staff have a dont care attitude of creating a valuable customer experirence and cant keep promises.I have been dealing with Eugene Mkhwa****,Sanga Mqoliwe ,Nthuthuko Buthelezi,***********, Thuzoko Tuli ....my money that i have to just let go for your staff incompetence.