1 reviews | Active since Nov 2015
Pathetic Wifi service
<p>Both Telkom billing and Telkom Technical cannot assist with telling me why my wifi has reached its max of 20gigs and it is only the 17th of the month. I call in and hold for 19 minutes whilst i get transferred between the two departments who keep passing the buck. All i want to know is a detailed report of how my wifi has been depleted. Telkom is very quick to sign you up but when you need assistance then you get transferred between departments. Hopefully by posting this i can get answers as i pay for a service but i am not recieveing it at the moment.</p>
Still no response as I sit at home and can't use my Wifi which I am paying for. This is an entire day gone and wasted, but I am expected to pay. You get an automated response and no one solves the problem. TELKOM are quick to sign up the deal but their after sales service is pathetic. How long us this going to take to get sorted. Does telkom understand that we got Wifi for a reason not just because we felt like wasting money.
Still no response as I sit at home and can't use my Wifi which I am paying for. This is an entire day gone and wasted, but I am expected to pay. You get an automated response and no one solves the problem. TELKOM are quick to sign up the deal but their after sales service is pathetic. How long us this going to take to get sorted. Does telkom understand that we got Wifi for a reason not just because we felt like wasting money.